Privacy Policy

Data protection

With this Privacy Policy, we want to demonstrate our commitment to protecting the data and privacy of
individuals and describe how we handle personal data.

Your personal data will be collected and processed by MXR tactics GmbH (“MXR”). We process
information, including personal data, about www.mxr-tactics.com users using cookies or similar
technologies.

MXR processes your personal data to:

• Conduct business relationships with you, including ensuring your satisfaction with and providing you with up-to-date information about our products and services
• to ensure the protection of his legal interests and, if necessary, to defend himself against unlawful attacks, to assert his legal claims or to defend against legal claims
• Comply with the legal regulations and obligations applicable to MXR
• Operate websites or online events, including user behavior analysis so that MXR can develop and improve the user experience
• Identify you as a potential candidate for MXR

MXR Privacy Policy

This Privacy Statement applies to the collection and processing of personal data during the central
operation of this website and other worldwide MXR business activities.

For what purposes and on what legal basis does MXR process your personal data? Depending
on applicable law, there must be a justification for the processing of personal data, sometimes referred
to as a “legal basis”. Both the purpose of the processing and the legal basis for it are explained in
more detail below.

MXR’s compliance with legal obligations

• MXR processes your personal data to ensure an appropriate level of technical and organizational security of MXR’s products and services. To this end, MXR will take the necessary measures to verify or maintain the quality and safety of any product or service provided by MXR or manufactured by or for MXR. MXR and its products, technologies and services are subject to the export regulations of the European Union and its member states.
• When necessary, MXR uses personal information to prevent or prosecute criminal activity, such as any form of cybercrime, unlawful use of our products and services, or fraud, to enforce our legal claims or defend against legal claims.
• To comply with regulations under data protection laws and unfair competition laws.
• When ensuring compliance, MXR processes your personal data to comply with the legal requirements of the EU or the EU member state to whose laws MXR is subject, as well as to comply with EU extraterritorial laws and regulations (legitimate interest in complying with extraterritorial laws and regulations).

Operation of web services by MXR

MXR processes personal data for the purpose of operating, providing and managing your use of MXR
websites. The purposes include, but are not limited to, the following:

• Providing web services and features, creating and managing your online account, updating and protecting the Service, and troubleshooting service issues
• Provide support, improve and develop the Web Service, and/or respond to and fulfill your requests or instructions
• Processing information in connection with your access to our web offerings to improve your user experience, determine your individual requirements and provide you with the requested information in a personalized manner. For this purpose, we collect information regardless of whether you register with a user profile.
• Sharing basic attendee information (your name, company, and email address) with other attendees at the same event, seminar, or webinar to encourage attendee interaction and exchange of information and ideas.
• To manage and ensure the security of our Web Services and to prevent and detect security threats, fraud, or other criminal or harmful activity, as well as to enforce the Web Services Terms of Use, to establish, protect, or defend against legal claims, to prevent fraud or other illegal activities, including attacks on our IT systems.

When operating MXR’s web services, MXR processes your personal data if:

• MXR, where required by law, has obtained your consent to process your personal data for this purpose
• This is necessary for the fulfilment of (pre-)contractual obligations towards you
• This is necessary to comply with the legal requirements applicable to MXR

MXR Tracking Business Relationships

MXR processes personal data to maintain business relationships with customers, partners and other
users and to fulfil its obligations arising from pre-contractual and contractual business relationships.
This may include responding to inquiries, processing orders, providing an ordered product or service,
or taking other relevant actions to establish and maintain our business relationships and fulfill related
obligations. These include, but are not limited to:

a) MXR’s products and services may include software or hardware products, web services,
applications, online forums, webinars and events, non-marketing newsletters, white papers, training
courses, and other offerings such as contests or sweepstakes. If you purchase or intend to
purchase MXR products or services on behalf of a corporate customer, or otherwise act as a point
of contact for the business relationship between MXR and a corporate customer or partner (“Client
Contact”), MXR will use your personal information for this purpose. MXR may use your personal
information to confirm your account opening, to administer the performance of the contract, and to
send you notices, payment notifications, and other information about our products and services as
required by law. MXR can respond to inquiries related to this, provide you with the necessary
support, and process your feedback. As part of your or your employer’s use of our products or
services, MXR may communicate with you by mail, email, live chat, contact form, telephone, or
other medium to respond to questions or address complaints from you, a user, or a customer, or to
investigate suspicious activity.

b) Development of Products and Services: As part of a business relationship between you or your
employer and MXR, MXR may process your personal information for internal research purposes,
for the demonstration and development of technologies, and to assist MXR in designing,
developing, operating, providing, improving, updating, or expanding MXR products and services.
MXR may process personal data to create anonymized data sets that can then be used to improve
MXR’s products and services.

c) Customer satisfaction: As part of an existing business relationship between you or your employer
and MXR, MXR processes your personal data to determine your satisfaction with the features and
quality of our products and services, and to provide you with relevant information about our latest
product announcements, software updates or upgrades, events, special offers, and other
information about MXR’s software and services that are relevant and useful to you.

d) Information about products or services: As part of a business relationship between you and MXR,
MXR processes your personal data to inform you about MXR events, products or services that are
similar to or related to products and services you have already purchased or used. MXR will notify
you of such messages by mail, email, telephone or other electronic means if MXR has collected
such information in the course of a business relationship or received it from a publicly available
source to the extent permitted by law or with your consent. You have the right to object to MXR’s
use of your personal information for this purpose at any time by using the options to unsubscribe
from such messages in the footer of marketing-related communications.

e) Soliciting Feedback and Customer Surveys: To the extent permitted by law, MXR may contact you
to solicit feedback on how to improve relevant products or services. MXR may also invite you to
participate in customer surveys. These are usually designed to allow you to participate without
providing any information that identifies you as a participant. If you do provide personal information,
MXR will use it for the purposes specified in the survey or to improve products and services.

f) Contacting you: In order to establish new business relationships between MXR and you, MXR
processes your personal data to inform you about MXR events, products or services that are
material to your role or function in your company. We may also contact you to further determine
your interest in MXR’s products or services. MXR will contact you by mail, email, telephone or other
electronic means if you have consented to such use, or if MXR has received your personal data
from a publicly available source to the extent permitted by law, or to ask you for further consent.
You have the right to object to MXR’s use of your personal information for this purpose at any time
by using the options to unsubscribe from such messages in the footer of marketing-related
communications.

g) Personalized Content: MXR processes information about your interactions with MXR in the various
offerings (current and future use of MXR products or services, your participation in and use of MXR
web offerings, events, white papers, free trials, or newsletters) to provide you with the products and
services you have requested and to improve our personal communications with you. This data may
also be used for the efficient handling of MXR’s business activities.

h) In the course of conducting business relationships, including the execution of direct marketing and
sales activities, MXR may process your personal data where the following applies:

• The contract or pre-contractual relationship relates to a company or other legal entity, and MXR processes your personal data as a point of contact, and the processing is necessary
  • to fulfil (pre-)contractual obligations with the company or other legal entity (legitimate interest in the efficient execution or management of MXR’s business operations),
  • To manage our business relationships with you,
  • to ensure your satisfaction as a user or contact person of a client.
• If we provide you with information about other MXR products and services, we may send it to your email address, provided that (i) we have received your email address in connection with the purchase of our products or services, (ii) you have not objected to the use of your email address for direct marketing. We may also provide you with such information by other electronic means (e.g., telephone, SMS, MMS) to the extent permitted by applicable law or with your express or presumed consent.
• We maintain our business relationships with you, ensure your satisfaction as a user or representative of the Client and/or provide you with information about other MXR products and services in accordance with your requirements and interest (necessary for the performance of a contract and/or legitimate interest in maintaining sustainable business relationships with MXR customers and partners).
• We are acting to establish a new business relationship with you, and you have consented to MXR’s use of your personal information for such marketing purposes, or (i) we have received your email from a publicly available source, (ii) you have not objected to the use of your email address for direct marketing.
• If you consent to MXR using your personal data to provide you with additional information about MXR products and services (general marketing consent), MXR will process your data as described in the section above.

What categories of personal data does MXR process?

MXR processes various types of personal data about the individuals with whom we interact in the
course of our business activities or the operation of our various websites and other communication
channels. Depending on the specific case, this may include the following types of personal data:

a) Contact Data: MXR processes the following categories of personal data as contact data: first name,
last name, email addresses, postal address/city (country, state, city), telephone numbers and
history of your business relationship with MXR.

b) Personal data related to the business relationship with MXR: In connection with business
relationships, MXR processes the name of your company, industry, your job title or role, department
and function, and the history of your company’s business relationship with MXR. If you provide a
credit card number or bank account information to order products or services, MXR will collect that
information to process your payment for the products or services you have requested.

c) Personal Data to Comply with Legal Requirements: Where required by law, MXR may collect
categories of data such as date of birth, academic qualifications, ID card numbers or other proof of
identification, geolocation data, business partner-relevant information (e.g., important litigation or other legal proceedings), and other information relevant to export control or compliance with
specific legal requirements Process information.

d) Data generated in the course of your use of MXR websites or use of web or online offers:

• Usage Data: MXR processes certain user-related information, such as information about your browser, operating system, or IP address, when you access MXR Sites. In addition, we process information about your use of our websites, e.g. the pages you visit, the time you spend on a page, the page you used to access our website and the links you click on our websites.
• Registration Data: MXR may process your contact details and other information that you provide directly to MXR when registering for an event or other MXR web services, as set out above.
• Attendance Information: If you participate in webinars, virtual seminars, or events, or use other MXR web services, MXR may process your interactions with the applicable web service to organize the event, including sessions, surveys, or other interactions between MXR and/or attendees. Depending on the event and subject to appropriate notification to attendees, MXR may make audio and video recordings of the event or session.
• Personal Data Collected in the Context of Applying for a Job at MXR: MXR processes personal data of individuals who apply for a job at MXR.

e) Personal Information Required to Improve Customer Satisfaction: To the extent permitted by law or
subject to your consent, MXR may aggregate information collected directly or indirectly about
certain users to ensure the completeness and accuracy of the information.

How long does MXR keep your personal data?

MXR may retain your personal data for a longer period of time if it is necessary to comply with legal
requirements regarding the processing of your personal data or if MXR needs the personal data to
assert or defend against legal claims. In this case, MXR will retain your personal data until the expiry
of the relevant retention period or until the claims have been resolved. MXR will only retain your
personal data for as long as it is necessary:

• to provide you with the products and services requested by you or your employer
• to develop products and services until this is no longer necessary or until MXR is notified of a change in your relationship with the MXR customer
• to fulfill MXR’s legitimate business purposes as set out in this Privacy Statement, unless you have objected to MXR’s use of your personal information for those purposes.
• To comply with MXR’s legal obligations to retain personal information, including those arising from, but are not limited to, applicable export, financial, tax, or commercial laws.
• until you withdraw your consent to the processing of your personal data that you have previously given to MXR.

Who will your personal data be shared with?

MXR Partners: With your consent or in accordance with your instructions, including for the provision
of the services you have ordered, MXR may share your personal information with designated partner
companies in order to provide you with the products or services you have requested.

What data protection rights do you have and how can you exercise them?

MXR respects your legal rights in relation to the processing of your personal data. To the extent
required by applicable data protection laws, you have the following rights:

• Right to access or update your personal data that we hold about you.
• Right to receive a copy of the personal data you have provided to MXR where MXR is using your personal data on the basis of your consent or to perform a contract with you. Address your request to info@mxr-tactics.com and specify which information or processing activities your request relates to.
• Right to erasure of your personal data that we hold about you. Please note that MXR can only delete or delete your personal data if there is no legal obligation to retain it.
• Right to object to the further processing of your personal data by MXR, if and to the extent that MXR processes your personal data on the basis of its legitimate interest. If you object to MXR’s processing of your personal information, MXR will carefully consider your objection and cease further use of the information in question.
• Right to object to direct marketing: If you object to MXR’s processing of your personal data for direct marketing purposes, MXR will immediately cease processing your personal data for these purposes.
• Right to withdraw consent. You can withdraw your consent at any time by unsubscribing from MXR messages or by notifying us of the withdrawal. If MXR is required or entitled to retain your personal data for legal reasons, further processing of your personal data will be limited accordingly, and the data will only be retained for the retention period required by law or for the fulfilment of this other purpose. The revocation will have no effect on MXR’s past processing of personal data up to the time of the revocation.

How can you exercise your data protection rights?

Direct all requests related to the exercise of your rights to info@mxr-tactisc.com.

Can you use MXR’s services if you are a minor?

In general, MXR Websites and Online Services are not directed to users under the age of 18 or the
applicable minimum age in the relevant jurisdiction. If you are under the age of 18, you may not
register with or use these websites or online services.